NTISthis.com

Evidence Guide: AURTTA021 - Diagnose complex system faults

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURTTA021 - Diagnose complex system faults

What evidence can you provide to prove your understanding of each of the following citeria?

Identify and confirm work requirement regarding complex system fault

  1. Nature and objective of diagnosis requirements are determined from workplace instructions
  2. Existence of fault is confirmed from direct or indirect evidence
  3. Information, including customer complaint, is sourced to provide a full overview of all faults and conditions under which they occur
Nature and objective of diagnosis requirements are determined from workplace instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Existence of fault is confirmed from direct or indirect evidence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information, including customer complaint, is sourced to provide a full overview of all faults and conditions under which they occur

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse information

  1. Function and operation of the system when operating correctly are identified
  2. Information is analysed and affected systems are identified
  3. Manufacturer specifications and other technical information are accessed and interpreted
  4. Tests are identified and selected from range of available options, and testing sequence is established
  5. Testing equipment is obtained and prepared according to manufacturer specifications and workplace procedures
  6. Tools, equipment and materials required to support the diagnostic process are identified, selected and prepared for use
  7. Hazards associated with the work are identified and risks are managed according to workplace procedures and safety requirements
Function and operation of the system when operating correctly are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is analysed and affected systems are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manufacturer specifications and other technical information are accessed and interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tests are identified and selected from range of available options, and testing sequence is established

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Testing equipment is obtained and prepared according to manufacturer specifications and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tools, equipment and materials required to support the diagnostic process are identified, selected and prepared for use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazards associated with the work are identified and risks are managed according to workplace procedures and safety requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform diagnosis

  1. Tests are applied systematically and efficiently to gather precise data on system operation according to manufacturer specifications, workplace procedures, and safety and environmental requirements
  2. Test results are compared with manufacturer specifications and conclusions are drawn and documented according to workplace procedures, including recommendations for necessary repairs
  3. Diagnostic findings are verified, as required, by using reliable alternative or optional process according to manufacturer specifications and workplace procedures
  4. Conclusions are provided to appropriate personnel or customer to confirm further action to be taken
Tests are applied systematically and efficiently to gather precise data on system operation according to manufacturer specifications, workplace procedures, and safety and environmental requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test results are compared with manufacturer specifications and conclusions are drawn and documented according to workplace procedures, including recommendations for necessary repairs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Diagnostic findings are verified, as required, by using reliable alternative or optional process according to manufacturer specifications and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conclusions are provided to appropriate personnel or customer to confirm further action to be taken

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete work processes

  1. Vehicle or machinery is presented ready to be repaired or returned to the customer
  2. Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected
  3. Tools and equipment are checked and stored according to workplace procedures
Vehicle or machinery is presented ready to be repaired or returned to the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tools and equipment are checked and stored according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and confirm work requirement regarding complex system fault

  1. Nature and objective of diagnosis requirements are determined from workplace instructions
  2. Existence of fault is confirmed from direct or indirect evidence
  3. Information, including customer complaint, is sourced to provide a full overview of all faults and conditions under which they occur
Nature and objective of diagnosis requirements are determined from workplace instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Existence of fault is confirmed from direct or indirect evidence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information, including customer complaint, is sourced to provide a full overview of all faults and conditions under which they occur

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse information

  1. Function and operation of the system when operating correctly are identified
  2. Information is analysed and affected systems are identified
  3. Manufacturer specifications and other technical information are accessed and interpreted
  4. Tests are identified and selected from range of available options, and testing sequence is established
  5. Testing equipment is obtained and prepared according to manufacturer specifications and workplace procedures
  6. Tools, equipment and materials required to support the diagnostic process are identified, selected and prepared for use
  7. Hazards associated with the work are identified and risks are managed according to workplace procedures and safety requirements
Function and operation of the system when operating correctly are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is analysed and affected systems are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manufacturer specifications and other technical information are accessed and interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tests are identified and selected from range of available options, and testing sequence is established

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Testing equipment is obtained and prepared according to manufacturer specifications and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tools, equipment and materials required to support the diagnostic process are identified, selected and prepared for use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazards associated with the work are identified and risks are managed according to workplace procedures and safety requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform diagnosis

  1. Tests are applied systematically and efficiently to gather precise data on system operation according to manufacturer specifications, workplace procedures, and safety and environmental requirements
  2. Test results are compared with manufacturer specifications and conclusions are drawn and documented according to workplace procedures, including recommendations for necessary repairs
  3. Diagnostic findings are verified, as required, by using reliable alternative or optional process according to manufacturer specifications and workplace procedures
  4. Conclusions are provided to appropriate personnel or customer to confirm further action to be taken
Tests are applied systematically and efficiently to gather precise data on system operation according to manufacturer specifications, workplace procedures, and safety and environmental requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test results are compared with manufacturer specifications and conclusions are drawn and documented according to workplace procedures, including recommendations for necessary repairs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Diagnostic findings are verified, as required, by using reliable alternative or optional process according to manufacturer specifications and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conclusions are provided to appropriate personnel or customer to confirm further action to be taken

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete work processes

  1. Vehicle or machinery is presented ready to be repaired or returned to the customer
  2. Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected
  3. Tools and equipment are checked and stored according to workplace procedures
Vehicle or machinery is presented ready to be repaired or returned to the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tools and equipment are checked and stored according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Identify and confirm work requirement regarding complex system fault

1.1 Nature and objective of diagnosis requirements are determined from workplace instructions

1.2 Existence of fault is confirmed from direct or indirect evidence

1.3 Information, including customer complaint, is sourced to provide a full overview of all faults and conditions under which they occur

2. Analyse information

2.1 Function and operation of the system when operating correctly are identified

2.2 Information is analysed and affected systems are identified

2.3 Manufacturer specifications and other technical information are accessed and interpreted

2.4 Tests are identified and selected from range of available options, and testing sequence is established

2.5 Testing equipment is obtained and prepared according to manufacturer specifications and workplace procedures

2.6 Tools, equipment and materials required to support the diagnostic process are identified, selected and prepared for use

2.7 Hazards associated with the work are identified and risks are managed according to workplace procedures and safety requirements

3. Perform diagnosis

3.1 Tests are applied systematically and efficiently to gather precise data on system operation according to manufacturer specifications, workplace procedures, and safety and environmental requirements

3.2 Test results are compared with manufacturer specifications and conclusions are drawn and documented according to workplace procedures, including recommendations for necessary repairs

3.3 Diagnostic findings are verified, as required, by using reliable alternative or optional process according to manufacturer specifications and workplace procedures

3.4 Conclusions are provided to appropriate personnel or customer to confirm further action to be taken

4. Complete work processes

4.1 Vehicle or machinery is presented ready to be repaired or returned to the customer

4.2 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected

4.3 Tools and equipment are checked and stored according to workplace procedures

Required Skills and Knowledge

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Identify and confirm work requirement regarding complex system fault

1.1 Nature and objective of diagnosis requirements are determined from workplace instructions

1.2 Existence of fault is confirmed from direct or indirect evidence

1.3 Information, including customer complaint, is sourced to provide a full overview of all faults and conditions under which they occur

2. Analyse information

2.1 Function and operation of the system when operating correctly are identified

2.2 Information is analysed and affected systems are identified

2.3 Manufacturer specifications and other technical information are accessed and interpreted

2.4 Tests are identified and selected from range of available options, and testing sequence is established

2.5 Testing equipment is obtained and prepared according to manufacturer specifications and workplace procedures

2.6 Tools, equipment and materials required to support the diagnostic process are identified, selected and prepared for use

2.7 Hazards associated with the work are identified and risks are managed according to workplace procedures and safety requirements

3. Perform diagnosis

3.1 Tests are applied systematically and efficiently to gather precise data on system operation according to manufacturer specifications, workplace procedures, and safety and environmental requirements

3.2 Test results are compared with manufacturer specifications and conclusions are drawn and documented according to workplace procedures, including recommendations for necessary repairs

3.3 Diagnostic findings are verified, as required, by using reliable alternative or optional process according to manufacturer specifications and workplace procedures

3.4 Conclusions are provided to appropriate personnel or customer to confirm further action to be taken

4. Complete work processes

4.1 Vehicle or machinery is presented ready to be repaired or returned to the customer

4.2 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected

4.3 Tools and equipment are checked and stored according to workplace procedures

Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

diagnose complex system faults on three different vehicles, machinery or vessels

the above diagnosis must involve two of the following types of complex faults:

one fault that is in a complex system that integrates two or more automotive systems

one fault that incorporates three or more mechanical, hydraulic, pneumatic, electrical or electronic sub-systems.

Individuals must be able to demonstrate knowledge of:

work health and safety (WHS) and occupational health and safety (OHS) requirements relating to diagnosing complex system faults in vehicles, vessels or machinery, including working safely with the systems being tested, including procedures for:

selecting and using personal protective equipment (PPE)

using tools and equipment

types, application and operation of complex systems, including:

systems that integrates two or more automotive systems

systems that incorporate three or more mechanical, hydraulic, pneumatic, electrical or electronic sub-systems

diagnostic procedures for complex systems, including stages within the diagnostic procedure

methods of gathering information on complex system faults, including customer questioning techniques

types and applications of diagnostic flow charts

types, applications, limitations and operation of diagnostic tools, including:

multimeters

scan tools, including:

diagnosis trouble codes (DTC) and the conditions that caused the code to be set

live data

snap shots

oscilloscopes

mechanical, hydraulic and pneumatic test equipment

methods of differentiating between fault symptoms and fault cause.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Safety requirements must include:

work health and safety (WHS) and occupational health and safety (OHS) requirements for working safely with the vehicle systems being tested, including procedures for:

selecting and using personal protective equipment (PPE)

using tools and equipment.